In a world where healthcare equity remains a global challenge, Betelhem Derib stands out as a bold voice and a changemaker in digital health, clinical pharmacy, and community-driven development. A clinical pharmacist, data analyst, and grassroots development leader, Betelhem brings a rare blend of clinical expertise and digital innovation to Africa’s healthcare frontlines. Her journey into digital health began during the COVID-19 pandemic, where she played a pivotal role in helping kidney patients access cross-border care—an experience that unveiled the stark inequalities in healthcare access and inspired her mission to drive change.
Stay with us as we dive deeper into Betelhem Derib’s inspiring journey—and explore how her vision is shaping a more inclusive, digitally enabled healthcare system for all in this exclusive interview.
1. Please tell us a bit about yourself and your background in healthcare or digital health.
My name is Betelhem Derib. I’m a clinical pharmacist, data analyst, and grassroots development lead with experience in hospital care, pharmaceutical manufacturing, medical tourism, and supply chain consulting. I first entered digital health during COVID-19, helping kidney patients access cross-border care, which exposed deep gaps in access and equity. That journey led me to explore digital solutions that prioritize education and affordable care. I now lead online pharmacy and wholesale operations at YeneHealth, a femtech company in Ethiopia improving access to women’s health products and services. I’ve also led community projects in conflict-affected regions like Amhara and Tigray—building schools, delivering aid, and mobilizing healthcare professionals to support HIV patients, pregnant women, and the elderly. My work is driven by a passion for equity, women-centered care, and using digital tools to bridge systemic healthcare gaps.
2. What are your perspectives on the state of Digital Health in your country?
My perspective on digital health in Ethiopia is optimistic yet grounded. There’s been real progress—telehealth, e-pharmacies, and health tech startups are emerging, supported by policy changes, telecom liberalization, and a growing public appetite for health education. These are promising signs. But we still face major hurdles: limited digital literacy, low mobile and internet penetration, and deep urban–rural disparities. These challenges make implementation difficult—but also highlight why digital health is so necessary. In a rapidly digitalizing world, it offers a chance to close critical gaps and reach underserved communities. With the right investment, local solutions, and community engagement, digital health can be the bridge to more equitable care.
3. What motivated you to apply for the Digital Health Skills for Africa (formerly VC Health Tech Hub) Digital Health training Cohort 1.0?
I was first introduced to DHSA through Ezinne, our Executive Director, who served as my mentor during a digital health innovation competition. That experience was eye-opening—it not only deepened my knowledge but also made me realize how much more there is to learn and improve in this space. So when I saw the opportunity to join the cohort, it was a no-brainer. I wanted to continue learning in a structured, community-driven environment. The program has since expanded my perspective, sharpened my skills, and given me hands-on experience that I’ll carry forward in my work.
4. How has the cohort-based approach (networking, mentorship, and peer learning) shaped your learning experience?
The cohort-based approach has been incredible. Being part of a network of brilliant minds from across the continent has been amazing. As a Pan-Africanist, it gives me hope to see so many passionate individuals driving change in their local contexts. Peer learning has shown me that we share many common challenges, and hearing diverse perspectives has opened my eyes to new ways of thinking and problem-solving. The mentorship component has been especially valuable in helping me refine my focus and grow both personally and professionally.
5. Can you share your take on Digital Health capacity building in Africa?
I believe we are making steady progress toward a sustainable approach, with several initiatives across the continent setting participants up for long-term success. However, true impact lies in embedding digital health into formal education systems. In Ethiopia, the government has introduced continuous professional development programs focused on innovation and digital literacy, which is a positive step. Still, more needs to be done. In a rapidly digitalizing world, it’s essential to upskill healthcare professionals not just in technical areas, but also in soft skills—helping them bridge the gap between innovation and real-world impact.
6. Can you share a specific skill or knowledge area you’ve gained from the training that you’ve already started applying in your work?
One key takeaway has been the importance of data. Even in areas with low tech penetration, data analysis helps guide resource allocation, identify patterns, and scale impact using existing community tools. After earning my data analysis certification, I’ve been applying these skills across various initiatives—especially in resource allocation, identifying patterns for better decision-making, and optimizing offline and hybrid health campaigns.
7. How do you see digital health shaping your career trajectory, and what are your next steps after completing the training?
Digital health has helped me find the intersection between my passion for equity, women’s health, and community-led solutions. I see it as a powerful tool to break down barriers and bring quality care and information to those who’ve been historically underserved. We’re living in an attention-based, hyperconnected world where the demand for access to knowledge and care is growing—and I believe we are our own best solutions. Digital health gives us the means to meet people where they are, and I’m committed to using it to create more inclusive, sustainable impact.
8. If you could implement one digital health solution in your community or workplace today, what would it be and why?
I would implement a community-based digital health education and access platform—something that combines trusted local voices with accessible health content, product delivery, and service navigation. Many people in my community lack reliable health information, especially women, and face barriers to care due to cost, stigma, or distance. This platform would bridge that gap by using mobile-friendly tools, local languages, and offline access points to ensure no one is left behind. It would also integrate with existing grassroots networks to build trust and sustainability. For me, it’s not just about innovation—it’s about making sure digital health actually reaches and empowers the people who need it most.
9. What advice would you give to healthcare professionals and/or students considering a career in digital health?
Don’t be afraid of change, embrace it. We’ve moved from the age of information to the age of curated, actionable knowledge. As healthcare professionals, adaptability is key. Digital health is evolving fast, and to thrive in it, you need to stay curious, keep learning, and be open to new tools like AI. Let it empower you, not intimidate you.
10. Could you describe the Digital Health Skills for Africa (formerly VC Health Tech Hub) Digital Health training in three words?
Community-driven, practical, empowering
